My DVD disc won’t play

Our discs are programmed to play on any ordinary DVD player worldwide, including Blu-Ray players. If you’re having difficulty playing your disc, try the following:

• Play one or two different DVD discs in your player. If those don’t work either, the issue may be your DVD player.

• Your DVD may need cleaning. Read this article on how to safely clean a DVD disc and then try to play it again.

If neither of these steps solve the problem, please do one of the following:

• If you purchased a new DVD at Amazon.com, please follow their product return rules.

• If you purchased a new DVD at Walmart.com, please follow their product return rules.

• If the DVD was purchased new at our Evergreen Wellness Shop, please refer to our money-back-guarantee and return policy.