My DVD disc won’t play

Our discs are programmed to play on any ordinary DVD player worldwide, including Blu-Ray players. If you’re having difficulty playing your disc, try the following:

  • Play one or two different DVD discs in your player. If those don’t work either, the issue may be your DVD player.

  • Your DVD may need cleaning. Read this article on how to safely clean a DVD disc and then try to play it again.

If neither of these steps solve the problem, please do one of the following:

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